We take user privacy and security very seriously, including obviously the assets users upload and create in the app, like video media, etc. Your data and uploads are always private and securely store. No content is shared with anyone in the app unless you specifically and intentionally make it public.
Please reach out to us is you have special security compliance requirements (TPN, SOC2 Type II, MPAA, etc). You can email us at email@example.com.
Runway is entirely cloud and web based. You can access it from anywhere in the world. Your licence is not tied to any device.
Yep. Just write to us and we'll help you. You can reach out to us here.
Yes, your subscription will auto-renew, and your account will be charged either once a month or once a year depending on your billing period.
Of course! If you are currently subscribed to any monthly plan you can change to the annual plan anytime.