Effective as of February 10, 2025
This Privacy Policy describes how Runway AI, Inc. ("Runway," "we", "us" or "our") processes information about you through our website, services, mobile application, social media pages, marketing activities, live events and other activities described in this Privacy Policy (collectively, the "Service"). Runway may provide additional or supplemental privacy policies to individuals for specific products or services that we offer at the time we collect information about you.
Runway provides a set of tools and services for creating, editing, and generating content. In certain cases, we process information about you on behalf of our business customers or their affiliates (“Customers”). Our processing of this information is at the direction of Customers and subject to our agreements with them. This Privacy Policy does not apply to such processing. If you have a question about how this information is processed, contact the Customer.
Index
· Information we collect about you
· How we use information about you
· When we disclose the information we collect about you
· Exercising your rights and choices
· Additional US state-specific and other jurisdiction-specific rights
· Residents of the European Economic Area and United Kingdom
· Security
· Children
· Changes to this Privacy Policy
Information you provide to us. You may directly provide us with information about you. This may include:
Automatic data collection. We, our service providers, and our business partners may automatically log information about you, your computer or mobile device, and your interaction over time with the Service, our communications and other online services, such as:
Cookies. Some of our automatic data collection is facilitated by cookies and similar technologies. We may also store a record of your preferences in respect of the use of these technologies in connection with the Service.
Cookies and similar technologies. Some of the automatic collection described above is facilitated by the following technologies:
Data we collect from others. We may collect information about you or others through our affiliates or through non-affiliated parties. For example, we may offer features that help users invite their friends or contacts to use the Service, and we may collect contact details about these invitees so we can deliver their invitations. Please do not refer someone to us or share their contact details with us unless you have their permission to do so.
You may be able to access the Service through a social networking or other third-party account, such as Google. If you access the Service through a social networking account, you may allow us to have access to certain information in your social networking account profile. This may include your name, profile picture, gender, and email address. Third party sites have their own policies for handling your information. For a description of how these sites may use and disclose your information, including any information you make public, please consult those sites' privacy policies.
We may combine information that we collect from you through the Service with information that we obtain from others and information derived from other products or services we provide.
We may use information about you for the following purposes, which include fulfilling our contract with you and for our legitimate business purposes:
Service delivery and operations. We may use information about you to:
Service improvement, research, and analytics. We may use information about you to analyze your usage of the Service, improve the Service, conduct research, improve the rest of our business, help us understand user activity on the Service, including which pages are most and least visited and how visitors move around the Service, as well as user interactions with our emails, and to develop new products and services. As part of our efforts to improve the Service, we may create aggregated, de-identified and/or anonymized data from personal data we collect. We make personal data into de-identified or anonymized data by taking steps to remove information that makes the data personally identifiable to you. We may use aggregated, de-identified or otherwise anonymized data and share it with other parties for our lawful business purposes, including to analyze and improve the Service and promote our business and will not attempt to reidentify any such data.
Marketing. We (directly or through our service providers) may collect and use information about you for marketing and advertising purposes:
Events, promotions and contests. We may use information about you to:
Compliance and protection. We may use information about you to:
With your consent. In some cases, we may specifically ask for your consent to collect, use or disclose information about you, such as when required by law. You may withdraw your consent at any time by contacting us at the address given at the end of this Privacy Policy or for marketing emails through the unsubscribe feature provided with each marketing email.
Cookies and similar technologies. In addition to the other uses included in this section, we may use the cookies and similar technologies described above for the following purposes:
We may disclose information about you to certain other parties, as described below, to provide, build, protect, improve, and promote our products and as required by law.
Vendors. Other parties like Amazon Web Services that provide, secure, promote, and improve our services.
Payment processors. Any payment card information you use to make a purchase on the Service is collected and processed directly by our payment processors, such as Stripe. Stripe may use your payment data in accordance with its privacy policy, https://stripe.com/privacy.
Other parties designated by you, with your consent, or at your direction. We may disclose information about you to other parties where you have instructed us or provided your consent to do so. For example, we may disclose information about you to advertisers or sponsors with whom we are collaborating to offer you additional services such as contests and promotions. This Privacy Policy does not apply to how such other parties process information about you, so please contact such other parties for more information about their privacy practices.
Account administrators. When you join a Runway Enterprise or team account, the administrator of that team may access and control your account. If you created an account using an email address belonging to your employer or organization, we may disclose your email address to the administrators or representatives of that employer or organization to, for example, allow them to invite you to a Runway Enterprise workspace or reach out to them about purchasing Runway Enterprise.
Affiliates. We may disclose information about you to our affiliates for the purposes identified in this Privacy Policy.
Business and marketing partners. Other parties with whom we co-sponsor events or promotions, with whom we jointly offer products or services, or whose products or services may be of interest to you.
Professional advisors. Professional advisors, such as lawyers, auditors, bankers and insurers, where necessary in the course of the professional services that they render to us.
Authorities and others. Law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for the compliance and protection purposes described above.
Business transferees. We may disclose information about you in the context of actual or prospective business transactions (e.g., investments in Runway, financing of Runway, public stock offerings, or the sale, transfer or merger of all or part of our business, assets or shares), for example, we may need to disclose certain information about you to prospective counterparties and their advisers. We may also disclose information about you to an acquirer, successor, or assignee of Runway as part of any merger, acquisition, sale of assets, or similar transaction, and/or in the event of an insolvency, bankruptcy, or receivership in which information about you is transferred to one or more unaffiliated parties as one of our business assets.
Other users and the public. Your profile and other user-generated content data (except for messages) may be visible to other users of the Service and the public. For example, other users of the Service or the public may have access to your information if you chose to make your profile or other information about you available to them through the Service, such as when you invite collaborators, provide comments, reviews, or share other content. This information can be seen, collected and used by others, including being cached, copied, screen captured or stored elsewhere by others (e.g., search engines), and we are not responsible for any such use of this information.
Access, correct, or update your information. If you have registered for an account with us through the Service, you may review and update certain account information by logging into the account.
Opt-out of marketing communications. You may opt-out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email, or by contacting us. Please note that if you choose to opt-out of marketing-related emails, you may continue to receive service-related and other non-marketing emails.
Cookies. Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. Please note that if you set your browser to disable cookies, the Service may not work properly. For more information about cookies, including how to see what cookies have been set on your browser and how to manage and delete them, visit www.allaboutcookies.org. You can also configure your device to prevent images from loading to prevent web beacons from functioning.
Blocking images/clear gifs. Most browsers and devices allow you to configure your device to prevent images from loading. To do this, follow the instructions in your particular browser or device settings.
Privacy settings. We make available certain privacy settings on the Service, including allowing you to make assets like your files, images, and projects sharable versus private.
We cannot offer any assurances as to whether the companies we work with participate in the opt-out programs described above.
Linked social media networking sites or other third-party platforms. If you choose to connect to the Service through a third-party platform like Google, you may be able to use your settings in your account with that platform to limit the information we receive from it. If you revoke our ability to access information from a third-party platform, that choice will not apply to information that we have already received from that third party.
Delete your content or your account. You can choose to delete your account, which deletes all of the media files, such as images, videos, audio, and audio-visual content tied to that account, by following the instructions here.
In addition to the above rights, your local laws may afford you further rights such as:
You can exercise the above rights by submitting a request via email to privacy@runwayml.com. To protect your privacy and security, we take reasonable steps to verify your identity and requests before granting such requests. If we are unable to verify your identity, we may be unable to respond to your requests.
Please note that certain information may be exempt from such requests under applicable law. For example, we may retain certain information for legal compliance and to secure the Service. We may need certain information to provide the Service to you; if you ask us to delete it, you may no longer be able to use the Service.
Runway is considered the “data controller” of the “personal data” (as defined under the General Data Protection Regulation) we handle under this Privacy Policy. In other words, Runway is responsible for deciding how to collect, use, and disclose personal data, subject to applicable law. The laws of the European Economic Area and the United Kingdom require data controllers to tell you about the legal ground that they rely on for using, sharing, or disclosing your personal data. To the extent those laws apply, our legal grounds are as follows:
In addition to the rights described above, residents of the European Economic Area and United Kingdom have the right to lodge a complaint with your relevant supervisory authority. However, we encourage you to contact us first, and we will do our very best to resolve your concern.
Except as explicitly stated in this Privacy Policy, this section applies solely to California residents. This section applies to “personal information,” as defined by the California Consumer Privacy Act (“CCPA”) that we collect on or through the Service and through other means (such as information collected offline and in person). It does not apply to current or former employees of Runway, independent contractors, or job applicants to jobs at Runway.
How we collect, use, and disclose personal information
The CCPA requires us to disclose information regarding the categories of personal information and sensitive personal information that we have collected about California consumers, the categories of sources from which we collect personal information, the business or commercial purposes (as each of those terms is defined by the CCPA) for which we collect personal information, and the categories of parties to whom we disclose personal information.
Throughout this Privacy Policy, we discuss in detail the specific pieces of personal information and sensitive personal information we collect, the sources of that information, and how we disclose it. Under the California Consumer Privacy Act (“CCPA”), we also have to provide you with (1) the “categories” of personal information and sensitive personal information we collect and disclose for business or commercial purposes (as “categories” are defined by the CCPA); and (2) the categories of other parties to whom we disclose such information for a business purpose. Please see the following chart for the rest of this information, which is also described throughout this Privacy Policy:
| Category of Personal and/or Sensitive Personal Information | Categories of Other Parties to Whom We Disclose | Purposes of Use |
|---|---|---|
Identifiers and other contact information (e.g. name, email address, or social network account and profile data) |
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Commercial information (e.g. transaction data) |
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Financial data (e.g. limited payment card information to facilitate processing of payments by our payment processors) |
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Internet or other network or device activity (including general location inferred from an IP address) |
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Sensory information (e.g. images; audio or video recordings) |
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Other information that identifies or can be reasonably associated with you (such as user generated content) |
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Inferences drawn from non-sensitive information we collect |
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Professional information (such as professional titles of business contacts) |
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Biometric data |
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Log-in information (e.g. to access your account) |
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We collect the categories of personal information identified above from the following sources: (1) directly from you; (2) through your use of the Service; and (3) other parties such as unaffiliated parties.
We may combine the information we collect (“aggregate”) or remove pieces of information (“de-identify”) to limit or prevent identification of any particular user or device. We may use or disclose this aggregated or de-identified information in our discretion.
Your CCPA rights
If you are a California resident (as defined by the CCPA), you may have the right to request that we:
You also have the right to not be discriminated against (as provided for in California law) for exercising certain of your rights referenced herein. Certain information may be exempt from such requests under applicable law. In addition, we need certain types of information so that we can provide the Service to you. If you ask us to delete it, you may no longer be able to access or use the Service.
“Sale” and “sharing” of personal information
The CCPA sets forth certain obligations for businesses that “sell” or “share” personal information. Where we refer to “sell” or “share” (or their variants) in quotes, we are referring to those terms as uniquely defined in the CCPA. Under the CCPA, “sharing” is defined as the targeting of advertising to a consumer based on that consumer’s personal information obtained from the consumer’s activity across websites, and “selling” is defined as the disclosure of personal information to third parties in exchange for monetary or other valuable consideration.
Runway does not “sell” or “share” personal information.
Since we do not “sell” or “share” personal information, we also do not knowingly “sell” or “share” the personal information of children under 16.
Do-Not-Track Disclosure
Some Internet browsers may be configured to send "Do Not Track" signals to the online services that you visit. We currently do not respond to "Do Not Track" signals. To find out more about "Do Not Track," please visit http://www.allaboutdnt.com.
Retention of Personal Information About You
Please see the Data retention section below.
Other CCPA Rights
California residents can make requests about their personal information by emailing us at privacy@runwayml.com. The CCPA also allows you to limit the use or disclosure of your “sensitive personal information” if your sensitive personal information is used for certain purposes. The sensitive personal information we may have collected in the preceding twelve months are (1) account login and password or other credentials allowing access to your account; and (2) “biometric information” (as defined by the CCPA, though we do not use such data to establish individual identity). Please note that we do not use or disclose sensitive personal information other than for purposes for which you cannot opt out under the CCPA (e.g., to enable you to log into your account, to provide the Service).
Shine the Light
California Law permits customers who are California residents to request certain information once per year regarding our disclosure of “personal information” (as that term is defined under applicable California law) to third parties for such third parties’ direct marketing purposes. We do not engage in any data disclosures subject to this requirement.
The Service may contain links to websites, mobile applications, and other online services operated by unaffiliated parties. In addition, our content may be integrated into web pages or other online services that are not associated with us. These links and integrations are not an endorsement of, or representation that we are affiliated with, any unaffiliated party. We do not control websites, mobile applications or online services operated by unaffiliated parties, and we are not responsible for their actions. We encourage you to read the privacy policies of the other websites, mobile applications and online services you use.
We employ a number of technical, organizational and physical safeguards designed to protect the information we collect about you. However, security risk is inherent in all internet and information technologies and we cannot guarantee the security of the information about you.
We will retain your information for only as long as necessary to provide the Service and for the other legitimate business purposes set out in this Policy such as safety, security, compliance, and dispute resolution. In determining how long to retain information, we consider the amount, nature and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure of the information, the purposes for which we process the information, applicable legal requirements, and our legitimate interests. For example, we will retain face scans and voiceprints for no longer than the earlier of the date the initial purpose for collecting the data is satisfied or within three years of your last interaction with us.
We are headquartered in the United States and may use service providers that operate in other countries. By using the Service, or providing us with any information, you consent to the collection, processing, maintenance, and transfer of such information in and to the United States and other applicable countries in which the privacy laws may not be as comprehensive as, or equivalent to, those in the country where you reside and/or are a citizen.
The Service is not intended for use by anyone under 13 years of age. If you are a parent or guardian of a child from whom you believe we have collected personal information in a manner prohibited by law, please contact us. If we learn that we have collected personal information through the Service from a child without the consent of the child's parent or guardian as required by law, we will comply with applicable legal requirements to delete the information.
We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Service or other appropriate means. Any modifications to this Privacy Policy will be effective upon our posting the modified version (or as otherwise indicated at the time of posting). In all cases, your use of the Service after the effective date of any modified Privacy Policy indicates your acknowledging that the modified Privacy Policy applies to your interactions with the Service and our business.
Email: privacy@runwayml.com